Mis-Sold Motor Vehicle Finance Claims

Clear guidance for individuals, families, and businesses

If you believe you have been mis-sold motor vehicle finance, you may be entitled to compensation. At Queensberry Legal, we provide specialised legal support to individuals pursuing claims related to mis-sold vehicle finance agreements, assisting clients in obtaining fair redress and justice.

In January 2024, the Financial Conduct Authority (FCA) disclosed substantial evidence of malpractice within UK motor finance agreements. Investigations revealed that brokers and dealers often increased interest rates unfairly to secure higher commissions, resulting in thousands of pounds of overcharges affecting potentially hundreds of thousands of consumers.

The issue has since attracted significant media attention and regulatory scrutiny, prompting legal proceedings aimed at challenging these unfair practices within motor finance contracts.
Notably, the case of Johnson and Others v FirstRand Bank Limited and Others has further highlighted the prevalence of concealed commissions and their detrimental impact on consumers.

This matter has received permission to be appealed before the Supreme Court. As these legal proceedings advance, individuals impacted by these practices may have a strong basis to claim compensation.

Could You Have Been Mis-Sold?

You may have grounds for a claim if your vehicle finance agreement lacked transparency or fairness, particularly if any of the following apply:

You were not informed of alternative finance options that may have been more appropriate

You experienced pressure to enter into a Personal Contract Purchase (PCP) agreement

The loan amount exceeded what was necessary without clear explanation

Commissions from your agreement were not disclosed

The mileage limits quoted were unrealistic or inadequate

The terms and conditions, including responsibility for repairs, were not fully explained

The dealer or broker failed to carry out proper affordability assessments or did not discuss more affordable alternatives

You were not advised that ownership of the vehicle would not automatically transfer to

Queensberry Legal has successfully represented thousands of clients in claims relating to mis-sold motor vehicle finance and continues to provide expert legal assistance to those who suspect they have been overcharged under their finance agreements.

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